I was reading BlackEnterprise.com and ran across this article and in the article they provided easy to use online tools for getting customer feedback. I wanted to shared with anyone running a business or services group.
SurveyMonkey.com is an online survey tool that allows you to collect data via Web link, e-mail, Facebook, or embed on your site or blog. You can also create customer surveys to post on your site. Price: free to $65 per month.
GetSatisfaction.com provides an app to build online communities that enable customers to offer feedback, ask questions, share ideas, report problems, and get help with a product or service. Price: free to $99 per month.
Feedbackify.com is a website widget that allows you to create a custom form to receive feedback from website visitors and to get information on your customers. A dashboard lets you view feedback in real time. Price: $19 per month.
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